📍Location: Remote (Global – Preference for GMT–5 to GMT+2 overlap)
🎯 Mission
As VP of Revenue Operations, you’ll architect and scale a world-class revenue engine that connects people, processes, and technology across all revenue teams — Marketing, Sales, and Customer Success.
Your mission is to transform data into strategy, ensuring every decision is guided by clear insights and measurable impact. You’ll drive operational excellence, accelerate predictable growth, and empower teams to focus on what matters most: delivering exceptional value to customers and achieving ambitious revenue goals globally.
📝 What You’ll Do
Strategy & Alignment
- Partner with the CRO, CEO, and GTM leadership (Sales, Marketing, Customer Success) to define and drive the company’s revenue vision, ensuring alignment on goals, metrics, and success definitions.
- Own and continuously evolve the go-to-market operating model (MQL, SQL, ARR, NRR, churn, expansion) to reflect business maturity and strategic priorities.
- Translate company growth objectives into actionable OKRs, dashboards, and operational rhythms that enable visibility, accountability, and faster decision-making.
- Serve as a strategic advisor to GTM leaders, using data and insights to influence planning, investment, and execution decisions across the entire funnel.
Systems & Data
- Own and optimize the end-to-end revenue funnel, from demand generation to customer expansion and retention — ensuring data integrity, visibility, and predictability at scale.
- Build and execute a unified data strategy that transforms raw information into storytelling-by-data, supporting informed decisions at the executive level.
- Lead the design and implementation of automation and AI-driven initiatives that eliminate manual work for Sales, Marketing, and CS teams, unlocking more customer-facing time and higher efficiency.
- Partner closely with GTM leadership to set and track KPIs, OKRs, and forecasting methodologies aligned with revenue targets.
- Build, mentor, and scale a high-performing RevOps organization, covering SalesOps, MarketingOps, CSOps, and Revenue Analytics.
- Oversee forecasting, pipeline analytics, and performance reviews, identifying bottlenecks and opportunities to enhance revenue predictability.
- Collaborate with Product and Engineering to ensure a scalable systems architecture, integrating RevTech tools that enable automation, accuracy, and growth.
- Act as a trusted strategic partner to the CRO, identifying growth levers, process gaps, and long-term operational improvements.
Process & Enablement
- Standardize and continuously optimize end-to-end GTM processes, ensuring seamless handoffs and accountability across: Marketing → Leads → MQLs → SQLs → Revenue