About TaxDome

TaxDome is an all-in-one platform for tax, bookkeeping, and accounting professionals, helping firms manage clients, projects, documents, and communications in one secure place. We serve thousands of firms globally and continue to grow rapidly, driven by our mission to streamline operations and empower our customers to succeed.

Role Summary

We are seeking a strategic and execution-driven Head of Business Operations to lead the central operational function at TaxDome. This person will be responsible for scaling operational excellence, managing cross-functional alignment, and driving the company-wide rhythm through OKRs, business reviews, tooling governance, and internal automation initiatives.

This is a critical leadership role reporting directly to the COO, with broad impact across Product, Engineering, Sales, HR, and Finance.

Key Responsibilities

Strategic Leadership & Executive Partnership

• Act as a thought partner to the COO and executive team on operational priorities.
• Lead company-wide initiatives that require cross-functional execution and alignment.
• Translate high-level strategic plans into actionable operational programs.
• Drive clarity and transparency around priorities, ownership, and success metrics.

Planning & Performance

• Own the full OKR lifecycle: design, implementation, reviews, and continuous improvement.
• Lead the company’s Business Review process, including cadence, content, insights, and coordination.
• Partner with BI and department heads to ensure data-driven decision-making.

Process, Tools & Enablement

• Oversee governance of internal SaaS tools and systems (no hands-on configuration).